Exchanges, Returns & Refunds
EXCHANGES and RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at coreessentials.help@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at coreessentials.help@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you have any questions or concerns please feel free to reach us at: coreessentials.help@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Unfortunately, we do not accept exchange or returns right now but we offer to send you a new one if your order doesn't fit or defective.
If you received a defective item or the wrong size, Please send us a message not more than 7 days after you receive the item at coreessentials.help@gmail.com with details of the product and the defect and we will send you a new one.
Orders may not be cancelled after they are ordered.
All items on sale are final and not eligible for exchange or return.
If you have any further questions, Please don't hesitate to to ask. Email customer service at coreessentials.help@gmail.com and a representative will get back to you.
REFUNDS
We only provide refunds when the company is really at fault or when the reason is really valid. We will assess each problems and will provide solution that is fair enough for our customers.